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Government & Public Services

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Government & Public Services

Government exists to serve all people. GAC works with federal, state, and local agencies to ensure that public services, facilities, and digital systems are accessible to every member of the public — without exception.

The Opportunity

Public Service Means Serving Everyone

Government agencies have both a legal obligation and a public mission to ensure that their services are accessible to people with disabilities. From courthouses and DMVs to parks and public websites, every point of public contact must be accessible. Agencies that invest in genuine accessibility fulfill their mission, reduce legal exposure, and build public trust.

1 in 4
U.S. adults has a disability
73%
Of government websites have WCAG failures
$1B+
In ADA settlements against government entities since 1990
Section 508
Federal requirement for accessible digital services
Our Work

What GAC Does in Government

GAC provides accessibility consulting across the full government service environment — from physical facilities and public spaces to digital services and program delivery.

Facility Accessibility Assessments

Comprehensive evaluation of government buildings, courthouses, DMVs, and public facilities against ADA Standards for Accessible Design.

Digital Services Accessibility

Section 508 and WCAG 2.2 evaluation of government websites, portals, apps, and digital service delivery platforms.

ADA Transition Plans

Development and update of ADA transition plans, self-evaluations, and corrective action schedules.

Program Accessibility

Assessment of government programs and services for accessibility — ensuring that benefits and services reach all eligible residents.

Staff Training

Training for government employees on disability rights, ADA requirements, and accessible service delivery.

Grievance & Complaint Process Review

Review of ADA grievance procedures, complaint processes, and nondiscrimination policies.

Sectors

Government Settings We Serve

Federal Agencies

Federal departments and agencies — facilities, digital services, and Section 508 compliance.

State Government

State agencies, departments, and offices — facilities, programs, and digital services.

Local Government

Cities, counties, and municipalities — facilities, public spaces, and community services.

Courts & Justice

Courthouses, court systems, and justice facilities — physical access and communication accessibility.

Public Safety

Police, fire, and emergency services — facilities, communications, and emergency preparedness.

Public Utilities & Transit Authorities

Utility agencies and transit authorities — facilities, customer service, and digital platforms.

Public Service for Every Resident

Contact GAC to discuss how we can help your agency fulfill its mission to serve every member of the public.