Genuine Usability
Digital experiences that are genuinely usable by people with a wide range of disabilities — not just technically conformant.
Services
Digital Accessibility
Digital accessibility is not just about passing automated tests or achieving a conformance score. It is about ensuring that every person — regardless of disability — can use your website, application, or digital service effectively, independently, and with dignity. GAC's digital accessibility work is grounded in that standard.
Overview
Beyond Conformance. Toward Genuine Usability.
Technical conformance with WCAG standards is necessary — but not sufficient. An organization can achieve WCAG 2.2 AA conformance and still have a digital experience that is frustrating, confusing, or unusable for people with disabilities. GAC's digital accessibility services address both conformance and genuine usability.
What We Do
- WCAG 2.2 AA and AAA conformance audits
- Manual and automated accessibility testing
- Usability evaluation with people with disabilities
- Remediation guidance and prioritized action plans
- Digital accessibility strategy and governance
- Procurement standards and vendor assessment
- Developer and designer training
Our Approach
Our Approach
GAC's digital accessibility audits combine automated testing, manual expert evaluation, and usability assessment to provide a comprehensive picture of digital accessibility performance. We test against WCAG 2.2 AA as a baseline — and evaluate against higher standards where appropriate.
We assess the full range of digital touchpoints — websites, mobile applications, booking systems, kiosks, digital signage, and any other digital interface that customers or guests encounter. We understand that digital accessibility is not just about the main website; it is about every digital interaction.
Our remediation guidance is practical and prioritized — focused on the changes that will have the greatest impact on real users, not just the changes that will improve a conformance score. We help organizations understand not just what to fix, but why it matters and how to fix it well.
Outcomes
What Organizations Achieve
Conformance Confidence
Clear understanding of WCAG conformance status across all digital properties — and a prioritized plan to address gaps.
Sustainable Practice
Digital accessibility governance, procurement standards, and development practices that maintain and improve accessibility over time.
Reduced Risk
Reduced legal and reputational risk from digital accessibility failures — and increased confidence in digital accessibility performance.
Elevate Your Digital Accessibility
Contact GAC to discuss how our digital accessibility services can help your organization deliver genuinely usable digital experiences for everyone.