Facility Accessibility Assessments
Comprehensive evaluation of hospitals, clinics, and medical offices against ADA Standards for Accessible Design and healthcare-specific best practices.
Industries
Accessible Healthcare
Healthcare is where accessibility is most consequential. GAC works with healthcare organizations to ensure that every patient can access, navigate, and receive care with dignity and independence.
The Opportunity
Accessibility Is a Clinical and Ethical Imperative
People with disabilities face significant barriers to healthcare — inaccessible facilities, equipment that cannot accommodate them, communication barriers, and digital systems they cannot use. These barriers lead to delayed care, missed diagnoses, and worse health outcomes. Healthcare organizations that invest in accessibility fulfill their mission, reduce legal risk, and serve the patients who need them most.
26%
Of U.S. adults have a disability
2x
More likely to report unmet healthcare needs
40%
Of disabled patients report access barriers
$796B
Annual U.S. healthcare spending by people with disabilities
Our Work
What GAC Does in Healthcare
GAC provides accessibility consulting across the full healthcare environment — from physical facilities and medical equipment to digital patient portals and communication systems.
Medical Equipment Accessibility
Assessment of examination tables, imaging equipment, and diagnostic tools for accessibility and alignment with U.S. Access Board medical equipment standards.
Patient Portal & Digital Accessibility
WCAG 2.2 evaluation and remediation of patient portals, scheduling systems, telehealth platforms, and health information apps.
Communication Accessibility
Assessment of communication systems for patients who are Deaf, hard of hearing, blind, or have speech disabilities — including interpreter services and auxiliary aids.
Staff Training
Training for clinical and administrative staff on disability etiquette, communication, and providing accessible care.
Policy & Compliance Review
Review of Section 504 plans, nondiscrimination policies, grievance procedures, and effective communication policies.
Sectors
Healthcare Settings We Serve
Hospitals & Health Systems
Inpatient and outpatient facilities, emergency departments, and multi-campus health systems.
Medical Offices & Clinics
Primary care, specialty practices, and outpatient clinics — physical access and patient experience.
Telehealth & Digital Health
Virtual care platforms, health apps, and digital patient engagement tools.
Behavioral Health
Mental health and substance use treatment facilities — physical access, communication, and program accessibility.
Long-Term Care
Skilled nursing facilities, assisted living, and memory care — resident rights and accessibility.
Pharmacy & Retail Health
Pharmacy counters, retail health clinics, and prescription management systems.
Accessible Care for Every Patient
Contact GAC to discuss how we can help your healthcare organization serve every patient with dignity and excellence.