Accessibility Assessments
Comprehensive evaluation of vehicles, stations, stops, platforms, terminals, and digital systems against ADA, WCAG, and international standards.
Industries
Accessible Transportation
Every journey begins with getting there. GAC works with transportation providers to ensure that the journey itself is accessible, reliable, and dignified — from the first step to the last.
The Opportunity
Transportation Is the Gateway to Everything
Inaccessible transportation is not a minor inconvenience — it is a barrier to employment, healthcare, education, community participation, and independence. For the more than one billion people worldwide with disabilities, transportation accessibility determines what is possible in daily life. Transportation providers that invest in genuine accessibility serve more people, build stronger communities, and fulfill their public mission.
1B+
People worldwide with disabilities
57%
Of disabled adults report transportation barriers
3x
More likely to be unemployed due to transport barriers
$13T
Global disability market spending power
Our Work
What GAC Does in Transportation
GAC brings deep expertise in transportation accessibility across modes — from fixed-route transit and paratransit to airports, rail, rideshare, and emerging mobility services.
Paratransit & Complementary Service Design
Assessment and design of paratransit and complementary services that meet legal requirements and genuinely serve passengers with disabilities.
Station & Terminal Accessibility
Physical accessibility review of stations, terminals, and transit hubs — wayfinding, signage, seating, restrooms, and passenger assistance.
Digital & App Accessibility
Evaluation and remediation of trip-planning apps, ticketing systems, real-time information displays, and customer service platforms.
Staff Training & Service Culture
Training programs for frontline staff, operators, and customer service teams on disability etiquette, assistance protocols, and service excellence.
Policy & Compliance Review
Review of ADA transition plans, grievance procedures, service policies, and complaint processes for legal sufficiency and best practice alignment.
Sectors
Transportation Modes We Serve
Public Transit
Bus, rail, subway, and light rail systems — vehicles, stops, stations, and service policies.
Airports & Air Travel
Terminal accessibility, gate areas, boarding processes, and airline customer service.
Rail & Intercity
Amtrak, commuter rail, and intercity services — stations, trains, and reservation systems.
Rideshare & Mobility
App-based transportation, wheelchair-accessible vehicle programs, and emerging mobility services.
Paratransit
ADA complementary paratransit services — eligibility, scheduling, service quality, and passenger experience.
Ferries & Water Transit
Vessels, terminals, boarding systems, and onboard accessibility for water-based transportation.
Make Every Journey Accessible
Contact GAC to discuss how we can help your transportation system serve every passenger with confidence and dignity.